Using Connected Care (Telehealth) Successfully in Veterinary Practice

Speaker: Gail C. Golab, PhD, DVM, MANZCVS, DACAW

Program:  Throughout the pandemic, use of telemedicine has been a terrific way to protect our veterinary teams while continuing to provide high-quality client service and patient care. Looking ahead takes us beyond the demands of COVID-19 and shows us the opportunities of Connected Care. Artificial intelligence/machine learning that improves diagnostic capabilities; video tools and digital applications that gather information about your patients that might not be readily observable during a clinic visit; remote monitors that track your patients’ vitals, glucose levels, exercise, and sleep; the ability to deliver instructions, information, and education directly to clients and reduce their reliance on the infamous Dr. Google; easier and more timely information exchange with specialists; and in-clinic monitoring of patients when you might not be immediately present.

Dr. Golab will share the AVMA’s recently released Guidelines for the Use of Telehealth in Veterinary Practice and how you can move beyond Virtual Care to Connected Care that not only strengthens the veterinarian-client-patient relationship, but helps you better engage your entire team to fully deliver the promise of your practice.

Objectives:

• Explore key elements of the AVMA’s new Guidelines for the Use of Telehealth in Veterinary Practice
• Learn how to integrate new digital tools into your practice workflow to support better communication with clients, more effectively utilize your team members, allow earlier identification and invention for your patient’s health concerns, improve diagnostic acuity, and support client compliance with your recommendations.
• Discover what our colleagues in human medicine have shared about delivery of Connected Care.